1. Home
  2. Docs
  3. Frequently Asked Questions
  4. Subscriptions & Payments
  5. What is your refund policy?

What is your refund policy?

In most cases, payments for WaveBasis subscriptions aren’t refundable as mentioned in our Terms of Use, which you can find here.

You have full control over your subscription and billing status. This means you can easily upgrade, downgrade, or cancel your plan at any time directly from your account dashboard.

Additionally, canceling your subscription is a straightforward process. You can log into your WaveBasis account and navigate to the cancellation option. Alternatively, if you prefer, you can send us an email, and our team will assist you promptly.

There are no penalties for canceling your subscription. You can always make changes to your plan without any additional fees or charges.

For detailed cancellation instructions, click here.

If you have any questions or need assistance, please don’t hesitate to contact us. We’re here to help.

Was this article helpful? Yes No

How can we help?