1. Home
  2. Docs
  3. Frequently Asked Questions
  4. Common Problems
  5. When I start WaveBasis my charts and tabs are gone.

When I start WaveBasis my charts and tabs are gone.

Please note that some browsers/firewalls/extensions with advanced privacy protection may affect your use of WaveBasis. So if you have enhanced privacy protection enabled, disable it to experience the full power of the WaveBasis platform.

Also, since WaveBasis currently saves some of your workspace information in your browser’s file storage area, system or browser updates might affect your workspace layout.

We strongly recommend using the Google Chrome browser because of its superior performance characteristics and better support of the advanced browser features that WaveBasis utilises.

If you’re confident your device and browser settings aren’t the issue, please contact us via support@wavebasis.com, and we’ll be happy to assist you further.

Was this article helpful? Yes 1 No

How can we help?