Keep market context in mind
If you’ve ever reached out to us for support, you’ve probably discovered how enthusiastic and knowledgable our support staff are. That’s because everyone on our support staff is actually a trader themselves. Our mission is to make traders happier and more successful. So, our support staff often go well above and beyond the call of duty to help our users learn to use the WaveBasis platform in the best ways for their particular trading style and objectives.
Here’s one trader’s response to his experience with our support staff:
“Thanks, you guys are truly the best! Excellent software and superior customer service. “